According to the latest report by IMARC Group, titled “Sales Force Automation Software Market: Global Industry Trends, Share, Size, Growth, Opportunity, and Forecast 2022-2027.’ the global sales force automation software market reached a value of US$ 6.7 Billion in 2021. Sales force automation software is a technological solution that enables users to automatically manage customer databases and account information and track orders, invoices, and systems in real-time. It assists in automating various activities, including research on leads, reports, call logging, call routing, voicemails, performance, forecasting, and analysis. The software also allows quick responses and better time management and helps reduce the cost of workforce resources. Apart from this, it aids in ensuring lead accountability, increasing accuracy, and boosting employee engagement.
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Sales Force Automation Software Market Trends:
The increasing demand for streamlining the sales process across the globe is one of the primary factors driving the market growth. The rapid expansion of small and medium-sized enterprises (SMEs) and startups have surged the demand for sales force automation software, which represents another growth-inducing factor. The key market players are integrating artificial intelligence (AI), machine learning (ML), and cloud technology with sales force automation software to increase their consumer base, which is creating a positive outlook for the market.
Looking forward, IMARC Group expects the market to reach US$ 13.5 Billion by 2027, exhibiting a CAGR of 12.14% during 2022-2027.
Competitive Landscape with Key Players
- Aptean Inc.
- Consensus Sales Inc.
- Infor Inc. (Koch Industries Inc)
- Microsoft Corporation
- Oracle Corporation
- Pegasystems Inc
- Salesforce.com Inc.
- SAP SE
- SugarCRM Inc
- Zoho Technologies Private Limited.
Breakup by Application
- Lead Management
- Sales Forecasting
- Order and Invoices Management
- Opportunity Management
- Others
Breakup by Deployment Type
- Cloud-based
- On-premises
Breakup by Enterprise Size
- Small and Medium Enterprises
- Large Enterprises
Breakup by Industry Vertical:
- BFSI
- Healthcare
- Retail
- Telecom
- Food and Beverages
- Others
Breakup by Region
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Key highlights of the report:
- Market Performance (2016-2021)
- Market Outlook (2022-2027)
- Market Trends
- Market Drivers and Success Factors
- Impact of COVID-19
- Value Chain Analysis
- Comprehensive mapping of the competitive landscape
If you need specific information that is not currently within the scope of the report, we will provide it to you as a part of the customization.
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